Introduction
Con Cung is the biggest omni-channel company for mom & baby with 600 retail stores in Vietnam in 2021 and plan to have 1,000 stores by 2023 with 1 billion USD revenue. Con Cung's annual growth rate is more than 70%. With the vision of providing good quality products for children, Con Cung is strongly investing into Product Research and Development in order to manufacture and provide products that are suitable to the local market in terms of pricing and quality. We also invest into technology in order to manage the network and online channel efficiently.
Con Cung Corporation also develops in-house cutting-edge automation and intelligence technologies. We are seeking for young, smart & dynamic talents to grow your career together with us.
Job Description
1. Insurance Project Management & Execution:
- Proactively coordinate and support Leader in monitoring and coordinating the daily activities of the insurance partnership project, ensuring adherence to the plan and achievement of sales and service quality targets.
- Participate in building, tracking, and updating the detailed project plan (including key milestones, resources, scope of work), with a particular focus on implementing and optimizing the insurance product distribution process within the Con Cưng system.
- Ensure project activities comply with insurance operational procedures and relevant legal regulations concerning insurance agency/distribution activities.
2. Business Development & Partner Channel Operational Optimization:
- Proactively work closely with relevant internal departments (Marketing, Sales Operations, Training & People Development) to design, implement, and measure the effectiveness of initiatives aimed at enhancing customer experience, consultation quality, and conversion rates for insurance products.
- Coordinate the development and standardization of sales materials, consultation scripts, and operational procedures related to insurance products at Con Cưng; participate in supporting training activities for the sales/consultant team.
3. Sales and Performance Tracking:
- Closely track Key Performance Indicators (KPIs) for the partnership project, including: sales targets (API/APE, number of policies), conversion rates, policy persistency rates, customer satisfaction levels, etc.
- Conduct regular analysis of insurance business data, identify factors affecting results, recognize trends, and prepare detailed reports with in-depth analysis and actionable insights for Management.
- Evaluate the effectiveness of sales campaigns/programs, propose necessary adjustments to strategies, processes, or products to optimize insurance business results through the Con Cưng channel.
4. Client Relationship Management:
- Maintain a professional, close, and effective working relationship with the responsible team, ensuring smooth two-way information flow and operational synchronization.
- Participate in regular business performance review meetings, update progress, exchange market information, discuss plans and joint activities to strengthen and develop a sustainable strategic partnership.
Job Requirements
- Bachelor degree in Insurance, Business, Marketing, Project Management, or a related field
- At least 2 years of work experience in the insurance industry, with strong preference given to experience in roles related to Bancassurance, Partnership Distribution Channel Development, Insurance Project Management, or Insurance Sales Support.
- Understanding of operational processes and performance metrics within Bancassurance/partnership distribution channels.
- Direct working experience with banking/financial institution partners or insurance companies is a major advantage.
- Proven experience in tracking sales data, analyzing performance, and preparing reports.
- Dynamic working and pro-activeness at work and multi-tasking skills.
Benefit
- Annual bonus: 2 - 3 months under minimum KPI requirement
- Fast promotion opportunities based on personal ability
- Work in a dynamic, open, creative environment
- Regular training, company team building, birthday bonus
About Concung.com
- Working time: 8:30 - 17:30 Monday - Friday
- Working place: 14th Floor, Phu My Hung Tower, Tan Phu Ward, Dist. 7, HCMC